1. Introduction

Welcome to N & H Consulting Group LLC ("Company," "we," "us," or "our").

These Terms and Conditions ("Terms") govern your access to and use of our website, online forms, consulting services, appointment scheduling systems, and communications, including SMS text messaging programs.

By accessing our website or using our services, you agree to comply with these Terms and Conditions. If you do not agree, please discontinue use of our website and services.

Participation in our SMS messaging programs requires separate, express consent and is not automatically authorized by accepting these Terms.

2. Age Requirement and Eligibility

You must be at least 18 years of age to use our services, submit inquiries, schedule consultations, or participate in our SMS messaging programs.

By accessing our website, completing a form, or opting into SMS communications, you confirm that:

You are at least 18 years old.
You are legally capable of entering into binding agreements.
The personal information you provide is accurate and truthful.
You are authorized to provide and use the phone number submitted.
You agree to comply with applicable laws and these Terms.

N & H Consulting Group LLC does not knowingly enroll individuals under 18 years of age in its SMS messaging programs.

If we become aware that a person under 18 has enrolled, we may discontinue communications and remove the associated information in accordance with our Privacy Policy and applicable law.

3. Description of Services

N & H Consulting Group LLC provides business consulting, business management guidance, professional consultations, and related support services.

Our services may include business consultations, appointment scheduling, customer inquiries, service updates, and business-related communications.

The specific scope, pricing, deliverables, and conditions of paid consulting engagements may be established through separate written agreements.

We reserve the right to update, modify, or discontinue specific services when necessary, subject to existing contractual obligations.

4. SMS Messaging Program Terms

Program Name: N & H Consulting Group LLC SMS Notifications and Promotions

N & H Consulting Group LLC offers optional SMS messaging programs for customers, prospective customers, and individuals requesting information about our consulting services.

Our messaging programs may include recurring automated text messages.

We offer two separate categories of SMS communications.

4.1 Non-Marketing SMS Messages

Individuals who expressly opt in to non-marketing SMS communications may receive text messages relating to:

Appointment confirmations
Appointment reminders
Responses to submitted inquiries
Consulting service updates
Customer support communications
Notifications related to requested services

These messages are intended to provide information about your interactions and requested services.

4.2 Marketing and Promotional SMS Messages

Individuals who separately and expressly opt in to marketing communications may receive text messages including:

Special offers and promotions
Information about consulting services
Promotional announcements
Invitations to consultations
Business service updates
Other relevant marketing communications

Marketing messages are sent only to individuals who have provided the appropriate marketing SMS consent.

4.3 SMS Consent and Enrollment

By voluntarily selecting the applicable SMS consent checkbox on our website or forms, you expressly consent to receive text messages from N & H Consulting Group LLC at the mobile phone number provided.

Your consent is subject to the following conditions:

SMS enrollment is entirely voluntary.
Consent to receive SMS messages is not a condition of purchasing any products or services.
Marketing and non-marketing SMS communications have separate consent options.
SMS consent checkboxes are not preselected.
Providing a phone number alone does not constitute consent to receive SMS messages.
Consent for non-marketing messages does not automatically authorize marketing messages.
You may withdraw your consent at any time.
You must be at least 18 years old to enroll.
Consent applies only to the messaging program and business identified at the time of enrollment.

By opting in, you authorize N & H Consulting Group LLC to send messages consistent with the specific category of communications you selected, including recurring automated SMS messages where applicable.

4.4 Message Frequency

Message frequency varies depending on your selected messaging program, appointment activity, service requests, and interactions with N & H Consulting Group LLC.

Informational messages may be sent when you schedule appointments, request assistance, or receive updates regarding our services.

Marketing messages may be sent periodically to individuals who have expressly opted in to promotional communications.

4.5 Message and Data Rates

Message and data rates may apply.

Your mobile carrier may charge fees for sending or receiving text messages depending on your wireless service plan.

N & H Consulting Group LLC is not responsible for charges imposed by your mobile carrier.

4.6 SMS Opt-Out Instructions

You can opt out of receiving SMS messages at any time by replying STOP to any text message you receive from N & H Consulting Group LLC.

Once your opt-out request is processed, you may receive a final confirmation message.

After opting out, you will no longer receive SMS messages under the canceled subscription unless you subsequently provide new consent.

If you have subscribed to more than one messaging program or phone number, you may need to opt out of each separately.

Opting out of SMS communications does not prevent you from contacting us through other available communication channels.

4.7 SMS Help and Customer Support

For help with our SMS messaging programs, reply HELP to any text message received from N & H Consulting Group LLC.

You may also contact us directly:

Email: [email protected]

Phone: +1 (551) 263-4492

We will make reasonable efforts to assist with messaging inquiries, subscription preferences, and communication issues.

4.8 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

SMS delivery depends on mobile network availability, carrier operations, device compatibility, and other factors outside our control.

N & H Consulting Group LLC does not guarantee uninterrupted, error-free, or immediate delivery of text messages.

4.9 Mobile Privacy and SMS Data Protection

We respect your privacy and protect the information associated with your SMS communications.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for their own marketing or promotional use.

Service providers that support the technical delivery of our communications may process necessary information solely to provide services on our behalf, subject to appropriate confidentiality and privacy safeguards.

For additional information about how we collect, use, store, and protect personal data, please review our Privacy Policy:

Privacy Policy: https://go.ninamerchan.com/policy

5. Website and Form Submissions

When submitting information through our website or online forms, you agree to:

Provide accurate and current information.
Avoid submitting fraudulent or misleading inquiries.
Use our forms only for legitimate business purposes.
Respect the security and operation of our website.
Avoid unauthorized access or interference with our systems.

We may decline to process submissions that appear fraudulent, abusive, or inconsistent with these Terms.

Submitting a form does not automatically establish a consulting relationship or create an obligation for N & H Consulting Group LLC to provide services.

6. Appointments and Consultations

Appointments and consultations may be scheduled through our website, forms, or direct communications.

Customers are responsible for providing accurate contact information and notifying us when appointments need to be rescheduled or canceled.

Appointment availability and service arrangements may vary.

Any applicable fees, cancellation policies, or other conditions for paid consulting services will be communicated separately before the relevant service is provided.

7. No Guarantee of Business Results

Our consulting services are intended to provide professional guidance, recommendations, and business-related support.

We do not guarantee specific financial outcomes, business growth, revenue increases, profitability, or other particular results.

Business results depend on numerous factors, including individual circumstances, market conditions, implementation, and business decisions.

Customers remain responsible for evaluating and implementing business recommendations.

8. Intellectual Property

Unless otherwise indicated, website content, written materials, logos, graphics, branding, and other proprietary materials associated with N & H Consulting Group LLC are owned by the Company or used with appropriate authorization.

You may not reproduce, distribute, sell, or commercially exploit our proprietary materials without prior written authorization, except as permitted by applicable law.

9. Third-Party Services and Links

Our website may contain links to external websites or integrate third-party technology platforms.

These services may operate under their own terms, conditions, and privacy policies.

We are not responsible for the content, privacy practices, or independent operations of external websites or service providers.

We encourage you to review applicable third-party terms before using their services.

10. Privacy and Personal Information

Your privacy is important to N & H Consulting Group LLC.

Personal information submitted through our website, consulting forms, appointment systems, and communications is handled in accordance with our Privacy Policy and applicable law.

Our Privacy Policy explains our practices regarding:

Personal information collection
Use and protection of information
SMS consent records
Mobile phone number protection
Information sharing
Data retention
User privacy rights
Communication preferences

You can review the complete Privacy Policy at:

https://go.ninamerchan.com/policy

11. Disclaimer of Warranties

To the extent permitted by applicable law, our website and general informational materials are provided on an "as available" and "as is" basis.

We make reasonable efforts to maintain accurate and useful information but do not guarantee that website content will always be complete, uninterrupted, or free from technical errors.

Nothing in these Terms excludes warranties or consumer rights that cannot legally be excluded.

12. Limitation of Liability

To the maximum extent permitted by applicable law, N & H Consulting Group LLC will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or SMS messaging services.

This includes damages related to network interruptions, delayed communications, unauthorized misuse of user-provided information, or reliance on general website content, except where liability cannot legally be limited.

Any separate written consulting agreement may establish additional terms governing the services provided.

13. User Responsibilities

You agree not to:

Use our website or services for unlawful purposes.
Submit false or misleading information.
Misrepresent your identity or age.
Provide a telephone number you are not authorized to use.
Attempt unauthorized access to our systems.
Interfere with website functionality.
Abuse our communication channels.

Violation of these Terms may result in restricted access to our services or communications, subject to applicable law.

14. Changes to These Terms

N & H Consulting Group LLC may update these Terms and Conditions periodically to reflect changes in business operations, communication practices, legal requirements, or available services.

Updated Terms will be published on our website with a revised effective date.

Material changes to SMS messaging programs will be communicated when required by applicable law.

Changes to these Terms do not replace any separate SMS consent that applicable law requires us to obtain.

15. Governing Law

These Terms and Conditions are governed by the applicable laws of the State of New Jersey, United States, without regard to conflict-of-law principles, except where mandatory laws provide otherwise.

Any disputes arising from these Terms will be handled in accordance with applicable law and any separate written agreement between the parties.

16. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

17. Contact Information

For questions regarding these Terms and Conditions, consulting services, privacy practices, or SMS communications, please contact:

N & H Consulting Group LLC

808 S 17th St, Apt 1
Newark, New Jersey 07108
United States

Email: [email protected]

Phone: +1 (551) 263-4492

Privacy Policy: https://go.ninamerchan.com/policy