1. Introduction

Welcome to N & H Consulting Group LLC ("Company," "we," "us," or "our").

We are committed to protecting the privacy and personal information of individuals who visit our website, submit inquiries, request consulting services, schedule appointments, or communicate with us through email, telephone, or SMS text messaging.

This Privacy Policy explains how we collect, use, protect, and handle your personal information, including your mobile phone number and SMS communication preferences.

By accessing our website or submitting personal information through our forms, you acknowledge the data practices described in this Privacy Policy. Consent to receive SMS messages is requested separately and is not implied by using our website or submitting a form.

2. Information We Collect

We may collect the following types of information:

Personal Information:

First and last name
Email address
Telephone and mobile phone numbers
Business name and business-related information
Information provided when requesting consulting services
Appointment scheduling information
Questions, inquiries, and communications submitted through our website

Technical Information:

IP address
Browser type and device information
Website usage and interaction data
Cookies and similar technologies, when applicable

SMS Consent Information:

Mobile phone number voluntarily provided
Specific SMS consent selections
Date, time, and method of consent, when recorded
Communication preferences
SMS opt-out and unsubscribe requests
Messaging history and delivery records, when applicable

We collect information directly from you when you complete our forms, contact us, request services, or voluntarily subscribe to text message communications.

3. How We Use Your Information

N & H Consulting Group LLC may use collected information to:

Respond to inquiries and consultation requests
Provide business consulting and related services
Schedule and confirm appointments
Send appointment reminders and service notifications
Communicate important information regarding requested services
Provide customer support
Send marketing and promotional communications when separately authorized
Improve our website, services, and customer experience
Maintain communication and consent records
Protect against fraud, unauthorized access, and misuse
Comply with applicable legal and regulatory obligations

We use personal information only for legitimate business purposes and in accordance with applicable privacy and communications laws.

4. SMS Text Messaging and Consent

N & H Consulting Group LLC offers optional SMS text messaging communications to individuals who expressly consent to receive them.

We maintain separate consent options for non-marketing and marketing text messages.

A. Non-Marketing SMS Communications

By voluntarily selecting the non-marketing SMS consent checkbox, you agree to receive informational text messages from N & H Consulting Group LLC related to:

Appointment confirmations
Appointment reminders
Responses to inquiries
Consulting service updates
Customer service communications
Other information directly related to services you requested

B. Marketing and Promotional SMS Communications

By voluntarily selecting the marketing SMS consent checkbox, you agree to receive marketing and promotional text messages from N & H Consulting Group LLC, which may include:

Special offers and promotions
Information about consulting services
Service announcements
Business-related promotional updates
Invitations to consultations and other promotional opportunities

C. SMS Consent Conditions

By opting in to either SMS program, you acknowledge the following:

SMS consent is voluntary and is not a condition of purchasing any goods or services.
Marketing and non-marketing SMS consent are obtained through separate, optional, unchecked consent boxes.
Providing your phone number or submitting a form does not automatically constitute consent to receive SMS messages.
You may choose to receive marketing messages, non-marketing messages, both, or neither.
Message frequency may vary depending on your interactions with our business and the SMS program selected.
Message and data rates may apply according to your mobile carrier's plan.
You can reply STOP to unsubscribe from SMS messages at any time.
You can reply HELP for assistance or contact us at [email protected].
You may withdraw your consent at any time without affecting your ability to request our services through other available communication methods.
SMS consent is specific to N & H Consulting Group LLC and the communications described at the time consent is obtained.

We send automated or recurring SMS messages only in accordance with the consent provided and applicable laws.

5. Mobile Information Protection and Non-Sharing Policy

N & H Consulting Group LLC is committed to protecting mobile phone numbers, SMS opt-in information, and text messaging consent records.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not authorize outside organizations to use your mobile phone number or SMS consent information for their independent advertising, marketing, or promotional campaigns.

Your SMS consent applies exclusively to communications from N & H Consulting Group LLC under the program for which you registered.

Service providers that assist us with the technical operation and delivery of authorized communications may process information strictly as necessary to provide those services and subject to appropriate confidentiality and data protection requirements.

6. How We Share and Protect Information

We may use trusted service providers to support essential business operations, including:

Website hosting and maintenance
Customer relationship management systems
Appointment scheduling
Email and SMS message delivery
Customer support
Website analytics and technical services

These providers are permitted to process information only as necessary to perform services on our behalf and are not authorized to use mobile information or messaging consent for their own marketing or promotional purposes.

We may also disclose information when required by applicable law, a valid legal process, or to protect the legal rights, safety, and security of our business and others.

Our sharing practices do not override the SMS consent and mobile information protections stated in Section 5.

7. Cookies and Website Tracking Technologies

Our website may use cookies and similar technologies to improve functionality, understand website traffic, and enhance the user experience.

These technologies may collect technical information such as browser type, device information, pages visited, and website interactions.

You may manage cookies through your browser settings. Disabling certain cookies may affect some website features.

Where required by applicable law, we will obtain appropriate consent before using non-essential tracking technologies.

8. Data Security

N & H Consulting Group LLC takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, disclosure, alteration, or destruction.

These measures may include access restrictions, account security controls, and the use of reputable technology service providers.

Although we work to protect your information, no electronic transmission or data storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Provide requested consulting services
Maintain customer relationships
Respond to communications
Fulfill legitimate business purposes
Document SMS consent and opt-out preferences
Comply with applicable legal and regulatory requirements

SMS consent records and unsubscribe preferences may be retained as necessary to demonstrate compliance and prevent unauthorized future messaging.

When personal information is no longer reasonably necessary, we will delete, anonymize, or securely dispose of it, subject to applicable retention obligations.

10. Your Privacy Rights and Choices

Depending on applicable law, you may have the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of eligible personal information
Withdraw SMS marketing or non-marketing consent
Unsubscribe from promotional email communications
Request information about our privacy practices

To exercise your privacy rights, please contact:

Email: [email protected]

Phone: +1 (551) 263-4492

We may need to verify your identity before responding to certain privacy requests. We will process requests in accordance with applicable law.

11. SMS Opt-Out and Customer Support

You may cancel SMS communications from N & H Consulting Group LLC at any time.

To unsubscribe: Reply STOP to any SMS message you receive from us.

After receiving your request, we may send a final confirmation message acknowledging your unsubscribe request. No further messages will be sent under the canceled subscription unless you provide renewed consent.

For assistance: Reply HELP to an SMS message or contact us directly.

Customer Support Email: [email protected]

Customer Support Phone: +1 (551) 263-4492

Message and data rates may apply. Message frequency varies.

Mobile carriers are not responsible for delayed or undelivered messages.

12. Children's Privacy

Our website and consulting services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that personal information has been collected from a child under 13 without appropriate parental authorization, we will take reasonable steps to delete that information as required by law.

13. Third-Party Websites

Our website may contain links to external websites or services operated by other organizations.

We are not responsible for the privacy practices, content, or security of those external websites.

We encourage users to review the privacy policies of any third-party website they visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business operations, or applicable legal requirements.

Any changes will be posted on this page with an updated effective date.

We encourage visitors to review this Privacy Policy periodically.

Changes to this Privacy Policy do not replace the need to obtain any additional SMS consent required by law.

15. Contact Information

If you have questions about this Privacy Policy, your personal information, or our SMS communications, please contact us:

N & H Consulting Group LLC

Business Address:
808 S 17th St, Apt 1
Newark, New Jersey 07108
United States

Email: [email protected]

Phone: +1 (551) 263-4492

We are committed to protecting your privacy and maintaining transparent, responsible communication practices.